Shipping Cost
Germany
- Free shipping for coffee orders of 33,90€ or more
- Otherwise we charge 4,90€
Zone 1 & 2
- Free shipping for coffee orders of 109,90€ or more
- Otherwise we charge starting from 11,90€
- Zone 1 & 2 = Austria, Belgium, Czech Republic, Denmark (excluding Faroe Islands, Greenland), France (excluding overseas territories and departments), Luxembourg, Netherlands, Poland.
Zones 3, 4 & 5
- Free shipping for coffee orders of 129,90€ or more
- Otherwise we charge starting from 13,90€
- Zones 3, 4 & 5 = Andorra, Bulgaria, Croatia, Cyprus (excluding Northern Cyprus), Estonia, Finland (excluding Åland Islands), Great Britain, Greece (excluding Mount Athos), Hungary, Ireland, Italy (excluding Livigno and Campione d’Italia), Latvia, Lithunia, Monaco, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City
Switzerland
- Free shipping for coffee orders of 200€ or more
- Otherwise we charge 28,90€ for up to 5kg
For the rest of the world please contact us
Delivery time and tracking
- For deliveries withing Germany DHL usually delivers your parcel within 1-3 days
- Deliveries to other European or Non-European countries can take up to 7 days, depending on the country
- Orders placed on weekends and holidays will be shipped on the next working day
- We do everything to process your order as quickly as possible
- In case we have any problems with your order, we will inform you immediately
- You will receive a tracking code that allows you to track the status of your shipment at any time
- All shipments are insured up to 500€
Shipping to packing stations
- In Germany you can also send your order directly to a DHL packing station or postal branch.
- You don’t need to receive your order in person and can pick it up at your convenience.
- DHL will inform you by email or text message as soon as your delivery is ready for collection without additional costs. In order to use this service, you need to register at Deutsche Post in advance
Pick up
- In Munich we also offer you to pick it up directly. You will find this option during your check-out process. You will get a notification, address and contact number.
Returns
- More Details about our Return Policy you will find here
Payment Methods
For single orders following payment methods are available:
- Debit Card
- Credit Card (VISA, Mastercard, Amex)
- Überweisung
- PayPal
- Apple Pay and Google Pay
- Gift voucher (this option will come later)